Noun The characters of an overly dramatic play, novel, or narrative. “He has little gift for bringing his dramatis personae to life”. Despite my (somewhat altered) use of the term for a character involved in a drama, I can say that Emily Ivins is one of our most senior staff and perhaps the friendliest of us all. Dedicated and hardworking (and ok, not THAT dramatic) when Emily is assigned as your case manager, you will not be let down. Whether you need to call our offices to re-arrange an appointment, ask questions, or even just talk about an issue you have with either your matter or someone involved in it, Emily will deal with you in a cheery, polite manner; just like talking to a friend, not another faceless name that other firms give your case to.
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